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Pharmacy Providers

Welcome to the Pharmacy Provider Portal. We’re dedicated to bringing you the information you need to best care for your patients.

For additional questions, please call our Help Desk at 1-800-771-4648 or contact us.

Processing Information

Pharmacy Enrollment

There is a 2-step process described below in order to become a Participating Pharmacy.

  1. Enrollment and Credentialing Process:
  2. Contracting Process:
    • Once received, a member of the Provider Relations Contracting Team will reach out to you with a Participating Provider Agreement.

For all other inquiries, please contact the MedTrakRx Trade Relations Help Desk at 913-387-5100.

MAC Disputes

MAC pricing is available to pharmacies upon request by calling the help desk at 1-800-361-4542 or emailing Appeals will be responded to within seven business days.

Pharmacies are requested to provide the following to ensure that requests can be reviewed without any disruption:

  • RxBIN
  • GroupID
  • Rx number
  • Date of fill
  • NDC
  • Drug and strength
  • Quantity dispensed
  • NCPDP number
  • Acquisition cost
  • Contact name and number